Get in Touch With Us

Got a question about how we rank sweepstakes casinos, or noticed something on the site that needs a second look? This page covers how to reach the team behind mmhabits.com and what happens once your message lands with us.

Ways to Get in Touch

Email is the best way to reach us. Write to [email protected] and someone from the team will read it — we do not rely on automated replies to stand in for a real answer.

A quick note on the subject line helps us route your message properly. Whether it's about our list of sweepstakes casinos, a specific operator's welcome offer, or something else entirely, telling us upfront saves back-and-forth.

What We Can Help With

• Questions about how sweepstakes casinos work — including the Gold Coins and Sweepstakes Coins model, redemption thresholds, or how our editorial ratings for platforms like Crown Coins, SplashCoins, or McLuck are put together.
• Corrections — welcome offers, eligible states, and terms at sweepstakes casinos change often. If you spot something on our pages that looks outdated, we want to know so we can verify and update it.
• State availability queries — since eligibility varies by state and operators can adjust which states they serve, let us know if you've found information that no longer matches what an operator lists on its own terms page.
• Content suggestions — ideas for topics readers would find useful, such as comparisons, payment methods, or new sweeps casinos we haven't yet covered.
• Partnership or editorial enquiries — if you represent an operator or a relevant business and want to discuss working with us, introduce yourself and explain what you have in mind.
• Responsible play concerns — if you or someone you know wants guidance around healthy play habits, mention this in your message and we will point you toward appropriate resources.

What We Cannot Do

We are an independent comparison and review resource, not a sweepstakes casino operator. That means we cannot process account verification, issue redemptions, resolve billing disputes, or access anyone's player account. If your question concerns an active account — a delayed redemption, a KYC document, or a locked login — that has to go through the operator's own support channel directly, since we have no access to any platform's back end.

Similarly, we cannot confirm whether a specific sweepstakes casino is legal for you to use in your state. Availability varies by state, some jurisdictions restrict or prohibit sweepstakes-model platforms, and operators frequently decide for themselves which states they will serve. Laws in this space change often, so always check an operator's current terms and your own state's rules rather than relying on a blanket answer from us.

How We Handle Your Message

Once your email arrives, someone on the team reviews it and responds directly — we aim to reply within two working days, though this can stretch a little during busier periods. If your message points out an error or an outdated detail, we check it against the operator's current terms before making any change, in keeping with how we fact-check the rest of the site, most recently reviewed as of 2026.

If you are comparing operators before signing up anywhere, our guide to non-GamStop casinos may also be useful background reading, alongside checking each platform's own terms directly.

Before You Write In

A few quick answers to save you a message, if these are what brought you here:

• Sweepstakes casinos use a dual-currency promotional model, not traditional real-money wagering — Gold Coins are typically for play only, while Sweepstakes Coins (or an equivalent) can potentially be redeemed for prizes once minimum thresholds and identity verification are met.
• Participation generally does not require a purchase — legitimate operators offer a free method of entry alongside any optional coin packages.
• Redemption usually requires identity verification, and prize redemptions may carry tax implications depending on your situation — we are not able to give personal tax or legal advice, so a qualified professional or official guidance is the right next step for that.

Whatever the reason for reaching out, we appreciate you taking the time. Feedback from readers is part of how we keep the site accurate and useful.